Change which keys work
Rekeying changes the keying of a compatible existing cylinder. It can be useful after a move or a change in who should have access.
New keys, a difficult lock, or a smarter way to get home? Discuss rekeying, repair, replacement, and smart-lock fit around the doors you already have.
Rekeying, repair, and replacement solve different problems. The condition of the existing cylinder and door helps determine which approach makes sense.
Prepare for the conversation with our quote request guide and guide to choosing a locksmith.
Provide the location, number of locks, cylinder brands if known, and whether all doors can be accessed. Ask what assessment is needed and whether the quote includes the service call, labor, keys, and any replacement parts.
It depends on the door preparation, thickness, backset, existing hardware, and selected model. A mortise opening or unusual dimensions can need a different approach. Confirm fit and any building or landlord approval before purchasing.
Rekeying changes the keying of a compatible existing cylinder. Replacement changes hardware. The lock’s condition, compatibility, desired function, and scope determine which is appropriate; no single hardware grade makes replacement necessary in every home.
Include the full address with its quadrant, the lock or door problem, and any building access restrictions. Confirm current availability and the proposed work before arranging a visit.
Call (202) 830-0706 for the current availability and arrival estimate. The estimate depends on the job, travel, and access conditions. If anyone is in immediate danger, call 911 first.
Confirm the business and technician identity, your authority to request access, and any applicable credentials or insurance records through their issuers. Agree on the scope and price before authorizing work.
Start with the existing door, the building’s access rules, landlord or association approval, and the functions you need. Check the exact model’s dimensions, connectivity, battery requirements, and account controls before buying.
Find the guide for a particular lock, system, or situation.
Include the full address and quadrant, along with entrance, parking, or building-access instructions.
Browse Washington DC service areasDescribe the lock problem or home lockout when you call. A photo of visible hardware can help with planning. Confirm the work and current availability for your address.