Legal
Privacy Policy
Last updated September 6, 2026. Plain language. No surprises.
Contents
At DC Local Locksmith, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or request our services.
Information We Collect
When you submit an inquiry, the information you enter may include your name, phone number, email address, service location, and a description of the job. If you choose to send a photo, the image may also contain information your device includes. Send only details needed to discuss the service.
How We Use Your Information
Service inquiries provide the information needed to respond and discuss the requested work. Messages submitted through this website are delivered through Web3Forms to Optymizer, the website service provider. Phone, text, and email inquiries use their respective communications providers. Contact us for questions about the handling of a particular record.
Sensitive Facility Information
Do not send access codes, credential secrets, classified information, or sensitive facility plans through the general website form, text, or email. If a project has special information-handling requirements, discuss an approved communication process with the responsible facility representative before sharing those details.
Data Retention
For questions about retention, access, correction, or deletion of a service inquiry or customer record, use the contact form. Identify the request without including unnecessary sensitive information. The handling of a request may depend on the record, the service provider holding it, and applicable obligations.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please use our contact form to send a message or call (202) 830-0706.
Website Analytics and Cookie Choices
The website uses Google Analytics 4 to measure visits and interactions and Microsoft Clarity to review how visitors use pages. These services may process device and browser information, pages visited, and interactions such as clicking a phone link. Clarity may also record page interactions and create heatmaps. We use this information to improve the website and measure our marketing.
You can accept or decline optional cookies using the cookie notice and change your choice at any time through Cookie settings in the footer. We store that preference in your browser. Declining updates the consent signals sent to Google and Microsoft; Google may still receive limited measurement signals without cookies. Your choice does not prevent you from calling us or sending a service inquiry. Contact form details are used to respond to your request and are not included in our analytics events.
Questions?
Speak With Us Directly
Contact DC Local Locksmith with questions about an inquiry or the information described on this page.