Legal
Privacy Policy
Last updated July 22, 2026. Plain language. No surprises.
Contents
At DC Local Locksmith, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or request our services.
Information We Collect
When you contact us for a quote or service, we collect your name, phone number, email address, physical address, and details about the lock or door issue you are experiencing. If you text us a photo for an exact quote, we receive that image along with the metadata your device attaches to it.
How We Use Your Information
We use this information solely to provide you with the locksmith or security services you have requested. That includes dispatching technicians to your location, providing accurate price quotes, communicating about your job, and sending invoices or follow-up requests. We do not sell, rent, or trade your personal information to third parties.
Federal and Embassy Clients
For work performed at federal facilities, embassies, or other cleared environments, additional confidentiality protocols apply. Records of work performed at such facilities are kept only as long as required by the contracting authority and are handled in accordance with applicable security clearance obligations.
Data Retention
We retain customer records for as long as necessary to support warranty claims, comply with applicable laws, and maintain our business records. You may request deletion of your records at any time by contacting us at the address below.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at manager@dclocallocksmith.com or by phone at (202) 830-0706.
Questions?
Speak With Us Directly
We are easier to reach than a legal department. Call for an exact quote or with any questions about your privacy.